The delivery time for your parcel depends on its destination. We will provide the exact delivery date when you book your shipment. Typically, parcels from India to the USA are delivered within 3-7 days, subject to customs regulations at the destination.

Volumetric weight, also known as dimensional weight, affects the cost of a shipment based on the space it occupies in the aircraft rather than its actual weight. To calculate it, measure the dimensions in centimeters and use the formula: (Length x Width x Height) / 5000.

We partner with major international courier companies such as FedEx, DHL, UPS, TNT, and various self-network operators to ensure reliable parcel delivery.

When you book your shipment, we will provide you with an AWB (Airway Bill) number. You can track your parcel's status at www.farsend.xyz by entering this number. This will allow you to see the exact location of your parcel at any time until it is delivered.

Booking a parcel with us takes no more than 30 minutes at our office. If needed, we can also pick up and pack your parcel. For pickup bookings, please visit www.farsend.xyz.

There are specific regulations set by the carrier companies like FedEx, DHL & UPS etc. When you specify the item we will let you know if there are any restrictions to sending that parcel. Some items which have restrictions are perishable goods, dangerous goods etc. There is no restriction on the number of items that can be sent in general.

YES we can arrange the pickups at your door step within 48 hrs . - Charges Extra. For Pickup Booking visit : www.farsend.xyz

Yes. Parcels are packed as per the International Packing Norms - Charges Extra for packing material.

You can specify the weight of the parcel and the location it is to be sent to. You can find our office details Location icon be informed about the approximate shipping rate on the phone. We will let you know our closest office location to your place. You can drop the parcel there or we can pick it up from your place at a nominal charge.

Every parcel has to go with certain documentation describing it for security purposes. We have listed the standard forms and documents that go with each kind of shipments.

We ensure perfect packing as per standards. Fragile items are labeled as FRAGILE so that special care is taken while handling them. For these kind of items a process called palletization is undertaken to ensure meticulous packing techniques are followed.

Based on the clients intimation, www.iclexpress.com file for claim with the carrier company like FedEx, DHL, ARAMEX, TNT or UPS etc. depending on material damage. There is no claim procedure for fragile items. An indemnity letter is to be submitted beforehand to the carrier as per guidelines. All the same we do we our best to ensure that it is packed carefully, labeled as FRAGILE and handled carefully.

The shipping rate is calculated approximately on the basis of two main parameters - Weight and Location. However, the exact rate is known only after the shipment is packed. Once it is packed the volumetric weight is taken into consideration. The cost of a shipment can be affected by the amount of space that it occupies in the aircraft, rather than the actual weight. This is the volumetric (or dimensional) weight.